OTA Software Release Specialist

Want to make an impact on how Porsche cars stay up to date? Step in as our next OTA Software Release Specialist.

First things first

Get to know us

We’re a company of 150+ experts building digital products for Porsche, one of the most iconic brands in the world. From improving existing products to developing brand-new solutions, we’re making Porsche’s digital experience smarter and better every day.

One of those solutions is OTA (Over-the-Air) Updates — keeping vehicle ECUs refreshed, improved, and ready for new features at any time. With more and more cars relying on frequent and seamless updates, our growing OTA Operations Center in Zagreb is taking on work that’s getting more exciting every day.

As an OTA Software Release Specialist, you’ll be responsible for monitoring and executing OTA campaigns. That means being involved in the entire update process: from planning, preparation, and testing to reporting, monitoring, and problem-solving. If this sounds like the role you’ve been looking for, join our team and help us make OTA updates a seamless part of every Porsche driver’s journey.

Who are we looking for?

Qualifications & Experience

at least 3 years of professional experience in a technically oriented environment involving knowledge of the company’s products and services
comfortable working in and assisting others through the company’s help desk software
experience with ticketing systems, such as BMC Remedy, Zendesk, Jira
knowledge of basic ITIL processes for ticket handling
ability to adapt to new processes and procedures quickly while dealing with various technical requests
great attention to detail—the devil is in the details, so you should be able to spot issues others usually miss
strong analytical and conceptual skills combined with the ability to quickly grasp complex issues
experience managing complex sets and sources of data
proactivity and problem-solving skills with a proven ability to manage multiple initiatives with competing priorities and deadlines
ability to work with cross-functional teams to deliver on a common goal
ability to work independently and think creatively to solve challenges in a mission-oriented organization
ability to adapt to multinational and multi-language environment
effective communication and organizational skills
excellent command of written and spoken English

Bonus points

strong technical background with experience in complex projects for OTA software update and OTA functionalities in general
basic knowledge of coding, compile, build, and flashing tools
understanding and experience with Agile methodologies
working knowledge of SAFe methodology
knowledge of German language

Your responsibilities

researching and analyzing OTA updates and modules
planning and preparation of OTA update campaigns for Porsche’s customer vehicle fleet worldwide
analyzing and solving problems for consumers reported in various ticketing boards
managing current OTA update process
OTA software bundle pre-testing on HIL's and Porsche vehicles
error tracking of worldwide OTA update campaigns, including testing and analysis
planning and troubleshooting in coordination with the international markets and OTA operations teams
processing of status and dashboard information
custom report creation
documentation of new findings and issues
creating requirements for software developers

Salary Range

1250 - 1800 € gross

We have everything you need, and then some

When we say we offer you a lot, we mean it. Here are just some of the benefits you can expect while working with us.

Stimulating work environment

Clear focus

We don’t go from one client to the next. Instead, we put all of our efforts into products for Porsche. This means no frantic fixes or pulling an all-nighter to fulfill the wishes of clients.

Performance feedback

Flattery may get you everywhere, but being honest with each other keeps us both growing. We keep each other in check with regular 1-on-1 sessions, as well as 360 reviews.

Porsche in garage

We use Porsche Taycan and Panamera as testing tools. With actual car testing, we never stop tweaking our development process and applying the knowledge we gain from it to the next feature we build, as well as existing ones.

Career switch

Second-guessing your career choice is perfectly normal. You may want to explore something new after a few years in the same position. If you do, we'll support you.

Education Budget

Take a course, buy a book, go to a conference - do whatever it takes to expand your horizons. Whatever you do - the budget is yours to spen

Flexible hours & location

We don't care where you work from. As long as you have four walls and a roof to keep you dry, we're good. Tailoring your working hours comes in this package as well.

Your Well-Being

Mental Health

We're all about keeping you at your best, inside and out. That's why we offer subsidized psychotherapy sessions with therapists of your choice. Because your mental health always comes first.

Paid Sick Leave

If you’re feeling under the weather, stay home and let us know you can’t come in. You have 42 days of sick leave per year that are paid in full.

Additional Health Insurance

Health is wealth. We’ll help you keep both with paid additional health insurance.

Annual check-ups

Don't wait for the doctor to come calling - get a yearly check-up in a private clinic instead. This will keep you fit as a fiddle.

MultiSport card

Want to work off those winter pounds? You can do so with a subsidized fitness membership of your choice.

Nice Extras

Free Language Courses

We offer paid language courses to help you master English, German, or Croatian. It’s a chance to learn something new and level up your language skills.

Family Incentives

Our family package comes with benefits such as baby bonuses, an extra day off for the first day of school or kindergarten, Christmas gifts for kids, and much more.

Car & Bike Parking

We’ll make your traveling a breeze by offering free parking for bicycles and subsidized car parking