Quick to fix issues, calm under pressure, and always up for a tech chat? Then you might be exactly who we’re looking for.
First things first
Get to know us
We’re a team of 150+ people with different backgrounds, skills, and experiences, all working toward the same goal: building digital products for Porsche, one of the world’s most iconic car brands.
Using the power of design, coding, data, and the latest technologies, we improve Porsche’s existing products and develop digital solutions that make a real impact. And to keep all of that running at a high standard, we’re looking for an IT Operations Support Specialist to join the team.
In this role, you’ll take care of a variety of day-to-day needs: from managing user accounts and tools to coordinating equipment purchases and running IT trainings. You’ll work closely with teams across the company and help keep everything running smoothly. Your ideas, improvements, and smart ways of doing things won’t just be welcomed - they’ll be put to good use.
Who are we looking for?
Qualifications & Experience
- general understanding of IT and min. 1 year of experience on similar jobs
- good knowledge of macOS operating system
- capability to prioritize and manage time and multiple priorities simultaneously
- ability to analyse a given problem, diagnose it and find the root cause
- great sense for on-the-fly troubleshooting
- strong written and verbal communication skills in English
- positive and supportive attitude
Bonus points:
- experience working with international team
- German language knowledge
- experience with Microsoft 365 tools and administration
Your responsibilities
- being in charge of the account and user management for our tools and services (Microsoft365, Atlassian, 1Password, GitLab, VPN...)
- being first in line for office network support (triaging support requests and taking care of basic troubleshooting and reporting)
- taking care of company devices - such as repairing or returns
- taking care of asset and inventory management
- taking care of work equipment administration related tasks
- handling software procurement / license management
- supporting the process of purchasing IT hardware and software
- supporting employees onboarding and offboarding process (equipment, licences)
- providing IT support for non-technical staff (Office, Finance, HR...)
- organizing and performing IT trainings
Salary Range
1500 - 1900 € gross
We have everything you need, and then some
When we say we offer you a lot, we mean it. Here are just some of the benefits you can expect while working with us.
Stimulating work environment
Flexible hours
No rigid schedules here - start working when you're most productive, whether that's at sunrise or after your third coffee.
Education Budget
Take a course, buy a book, go to a conference - do whatever it takes to expand your horizons. Whatever you do - the budget is yours to spend.
Language Courses
We offer paid language courses to help you master English or German. It’s a chance to learn something new and level up your business communication.
CAR & BIKE PARKING
We’ll make your traveling a breeze by offering free parking for bicycles and subsidized car parking.
CHRISTMAS BONUS
In the spirit of the season, we give you a little something extra - for you and your loved ones.
NICE EXTRAS
Mental Health
We're all about keeping you at your best, inside and out. That's why we offer subsidized psychotherapy sessions with therapists of your choice. Because your mental health always comes first.
MultiSport card
Want to work off those winter pounds? You can do so with a subsidized fitness membership of your choice.
REFERRAL BONUS
Recommend your friends to us! If we’re a match, you’ll be rewarded handsomely… and get some bragging rights by association.
FREE POWER-UPS
We have everything you need to fuel your day - whether it's coffee to get your morning started, fresh fruit for a mid-day vitamin boost, or cookies to snack on between meals.
PET-FRIENDLY OFFICE
If you've got a dog that needs to get out of the house for a while, or if your cat is just plain bored and needs some interaction with other humans, come on by with your pal and make it a day at the office. We won't mind at all.