We're in search of an experienced Business Analyst who's ready to take the wheel and optimize our omnichannel customer journey, with a laser focus on digital payments. As we continue to build a team of experts dedicated to enhancing the checkout and payment experience for our valued customers, we invite you to become a vital part of this exciting journey.
Within the Payment Service division, we globally collaborate in cross-functional product teams. Together, we craft customized Porsche services that seamlessly integrate into our customers' digital lives, firmly believing in the power of global collaboration and lean, data-driven processes.
If you're passionate about e-commerce and intrigued by digital B2C payment technologies, and if the prospect of working alongside some of the world's most exciting cars sparks your enthusiasm, this might be the perfect opportunity for you!
Qualifications & Experience
2+ years of experience in this or similar roles
experience in analysing payment transaction data or e-commerce KPIs
expertise in requirements engineering, business process management and customer journey mapping
analytical way of working characterized by conceptual and communicational skills
experience with managing complex sets and sources of data
flexibility to work both independently as a pro-active problem solver as well as collaborate in a cross-functional team to deliver on a common goal
strong analytical and conceptual skills combined with the ability to quickly grasp complex issues
strong communication/ presentation and organizational skills
degree in business informatics, business administration or a comparable course of study
fluency in English language
experience with Tableau or related BI tools
experience with SQL
experience with software development projects
analysing problems and creating solutions for consumers in their current payment / omnichannel checkout journey
status management and reporting to stakeholder management
analysis and recording of internal and external data analysis and KPI tracking requirements for the payment processes of all sales channels
supporting the analysis and definition of processes
accompanying the requirements gathering and develop the customer journey together with our customers
contributing to the project work in the national and international environment
establishment and further development of ePayment data processes and systems
implementation and management of projects for the integration of payment solutions per market and business area
1500 - 2800 € gross
Stimulating work environment
Our teams are product-based and we give them autonomy and freedom to do things their way. If they build a product, they own it and run it from start to finish.
We don’t go from one client to the next. Instead, we put all of our efforts into products for Porsche. This means no frantic fixes or pulling an all-nighter to fulfill the wishes of clients.
Taycan in garage
We use the Porsche Taycan 4s as one of the testing tools. With actual car testing, we never stop tweaking our development process and applying the knowledge we gain from it to the next feature we build, as well as existing ones.
Learning & Development
Flattery may get you everywhere, but being honest with each other keeps us both growing. We keep each other in check with regular 1-on-1 sessions, as well as 360 reviews twice a year.
We believe in lifelong learning; in fact, we’ll pay for it. Take yourself out of the office for a day and go to a conference, or buy books that will help you expand your horizons - the educational budget is yours to spend.
Paid language courses
We offer paid language courses to help our employees master English or German language. While you won't need German in your day-to-day job, it comes in handy at informal get-togethers with our German colleagues.
Second-guessing your career choice is perfectly normal. You may want to explore something new after a few years in the same position. If you do, we'll support you.
You’ll get to attend workshops about all kinds of tech topics. They are prepared and presented by your colleagues and held in a hybrid form for both on-site and remote people. Just find yourself a comfy seat and enjoy!
Fun & Cool stuff
Flexible hours & location
We don't care where you work from. As long as you have four walls and a roof to keep you dry, we're good. Tailoring your working hours comes in this package as well.
Fun & Games budget
We work hard so we play hard. Every team member has a monthly budget to do fun activities. From escape rooms to karting - whatever you need to de-stress and bond with your team.
It can be challenging to juggle your work and family life. Our family package can help you with that. It includes benefits such as baby bonuses, an additional day off for the first day of school or kindergarten, and much more.
Don’t fret about your supplementary health insurance — we got it covered. Annual health check-ups will keep you fit as a fiddle, so we'll cover that too.